# Common Problems

Some common issues which can be fixed with tools 

#### Invalid permissions 

Symptoms : Cannot upload , Cannot update plugins , Cannot update theme , Invalid permissions\
Fix : Use the site "Fix Permissions" tool

#### Cannot login ( No error message )

Disk is full , Wordpress will not login if disk is full. Clean disk using cleanup disk tool\
Custom Wordpress login url , make sure caching excludes the url , or ask use to include the login keyword

#### Wordpress asking for FTP details 

Usually happens when users does not have direct fucntionality availbile in the wp-config.php . Make sire FS direct is set in wp-config.php -

    define('FS_METHOD','direct');